Summary
I sold crypto for over $50k but now have access to less than $500. Is anyone else experiencing these delays and lack of support?
hey, same issue happened to me. looks like they triggred an aml check on large transfers. rough but try re-submitting any additional info to them. also be sure that every detail you provided is corret. hope it sorts soon
I faced a similar issue after cashing out a significant amount of crypto. In my case, the funds were held primarily due to increased compliance reviews triggered by large transactions. This was part of the platform’s risk management policy to meet regulatory requirements. I had to provide extra verification documentation, which took several days. I would recommend contacting support and supplying any necessary documents promptly. Based on my experience, remaining patient and keeping a clear record of your communications proved essential to resolving the issue.